Terms & Warranty

Terms

  • Light Craft Manufacturing Inc. accepts Visa, Mastercard, American Express, and Discover Card for payment.
  • All returns must be in the original packaging and in like-new condition to receive full refund. Restocking fees may apply to some returns.
  • All returns must be approved by calling a customer service representative and receiving a valid RMA#, any returns without a valid RMA# will be refused at the time of delivery. Custom work is absolutely Not Returnable.
  • All orders must be inspected within 48 hours of delivery. Light Craft Manufacturing Inc. will not be responsible for missing or damaged items not reported within 48 hours of delivery.

Warranty

  • Light Craft Manufacturing Inc. is proud to stand behind the quality of our products.
  • We will replace and/or repair defective parts and products due to the fault of Light Craft Manufacturing Inc. for a period of 1-year from the date of purchase. This warranty is limited and does not cover the repair of damaged products resulting from the improper use, abuse, neglect, accident, shipping and/or transit damages. Warranty is void if any modifications and/or repairs by the user have been made to the original product.
  • Some LED lighting products carry a 2-year limited warranty. Including: 300/340-Series LED Lightbars, LED PAR and LED MR light bulbs, and LED stem light models SL-3000 and SL-3030-COB (Excludes Power-Supplies).
  • Light Craft Manufacturing Inc. reserves the right to change, modify, or discontinue product specifications, designs, and pricing without incurring obligation. In the event a product is discontinued, a product of equal quality and value may be substituted within the one year period.